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Business Edition

Business Edition

Uses the power of ServiceNow to automate and consumerize ITIL processes in a solution specifically created for mid-sized IT departments.

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CERN

CERN

The world's largest nuclear research lab drives enterprise-wide service delivery, reducing costs and improving customer satisfaction.

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Vitamix

Vitamix

Vitamix manages and automates enterprise service delivery for IT, HR, production maintenance and facilities to transform the business and accelerate growth.

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Custom-Built Apps

Custom-Built Apps

Leading enterprises such as Target, Coca-Cola, NYSE and many others have created powerful custom applications on the ServiceNow platform.

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Featured Customers

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Staples
Gatwick Airport
Informa
Land-O-Lakes
CERN
MetroPCS
Redhat
Enterprise

About Us

ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise.

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Products

ServiceNow offers a portfolio of robust cloud-based products that automate and manage IT service relationships across the enterprise. Our products have the advantage of being built on a single cloud platform that consists of one user interface, one code base and one data model, delivering easy, automated upgrades. ServiceNow provides an intuitive and approachable user experience complete with expert services to accelerate time-to-value.

Solutions

ServiceNow’s cloud-based solutions power the service-oriented enterprise. Our advanced automation and process workflow capabilities provide a single platform for managing service relationships not only within IT, but also across the enterprise. With ServiceNow, enterprise IT transforms from infrastructure-centric to service-centric business. And enterprise shared services leverage the IT service model to further drive service transformation – inside and outside the walls of the enterprise. Now, service management is an enterprise discipline.

IT executives from some of the largest global enterprises rely on the ServiceNow enterprise IT cloud to deliver a variety of integrated solutions across multiple product categories including service automation, IT operations management (ITOM), technology business management (TBM), service integration and management (SIAM), IT governance, and application development.

 

Services

Our Professional Services team provides experienced leadership and guidance, utilizing the ServiceNow StartNow implementation methodology. We help you maintain a comprehensive view of strategy, governance, technology, people and process, to deliver more successful business enterprise service delivery transformations.

ServiceNow Services Overview

Resources

The ServiceNow resource library offers a deep dive into ServiceNow products, technologies, solutions and customer ROI.

PartnerNow

Drive. Transform. Succeed.

ServiceNow is committed to supporting its partners worldwide. We are dedicated to creating new business opportunities in cloud-based services that automate IT services and operations. To support this commitment, we have developed PartnerNow™, the ServiceNow Global Partner Program.

PartnerNow is designed to meet the needs of our growing partner community, and address innovative routes to market as new ServiceNow partner types emerge. We empower our Channel Partners through a unique and efficient approach to business that balances profitability, go-to-market strategies, and customer satisfaction. We enable our Technology Partners through programs and resources that allow them to develop certified integrations that deliver unique value to customers.

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Support

Resources to help you use and extend ServiceNow.

Documentation

Visit the ServiceNow Wiki for easy access to comprehensive product documentation, the latest release notes, and best practice methodology.

Community

Interact and network with ServiceNow users from around the globe using ServiceNow to enhance and expand their IT service offering.

Knowledge Base

Login to find the latest alerts, service recommendations, and troubleshooting content related to your implementation. Also includes new video tutorials.

Technical Support

Login to our support portal for self service tools, support team interface, support message center, and status monitoring of service requests.