ServiceNow Marketshare Growing Rapidly in ITSM Space
Customers seek to reduce up-front capital expenditures as well as ongoing maintenance costs, according to IDC research.
ServiceNow Customers See Average ROI of 449%
Customers gain greater efficiency, improved service delivery, realize an average 449% ROI, and achieve a payback period of 7.4 months, according to a report released by IDC.
IT Transformation to Innovation
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How to Stop the Productivity Drain
A recent survey shows that using email and spreadsheets to get work done leads to declines in productivity. Discover how to apply practical learnings to your organization.
Modern Project Management Office: Moving from Enforcer to Enabler
Learn how the modern PMO is changing the way project teams get work done and find out how ServiceNow is unleashing tools to help you work smarter and faster.
How Service Automation Got Us Out of Email Jail
NetApp taps ServiceNow to handle 68,000 requests a year for its quote-to-invoice process, delivering a total savings of $650,000 annually – or $1.8 million over a three-year projection period.
New Study Spotlights Management's Needless Productivity Drain
Many managers spend as much time on unnecessary tasks as they do on their jobs, with total costs of unnecessary tasks and inefficiencies exceeding $500 billion.
Three Ways Cloud Helps SMBs Escape the IT Treadmill
ServiceNow’s Matt Schvimmer weighs in on how small IT teams can escape the fire drills of everyday tasks to focus on more strategic activities to drive growth for their business.