Solutions | By Service | Asset Management
ServiceNow IT Asset Management (ITAM) provides a repository for you to track the financial, contractual, and inventory details of hardware, software, virtual, and non-IT assets that is stored separately from the configuration management database (CMDB) for maximum flexibility. Any ServiceNow application, including ones that you build, can use this repository. Since all your assets and configuration items are in one system of record, you can easily link them together to keep records synchronized.
Automate asset lifecycles in one system of record
With ServiceNow, you can easily automate your entire IT asset lifecycle. Plan what assets you want to offer, fulfill acquisition requests, automate deployments and stockroom replenishments, manage incidents and changes, discover assets, perform compliance checks and more all without multiple tools or remote agents.
To provide you an overview of your software assets, ServiceNow includes a graphical dashboard showing key software license compliance information. Software Asset Management also includes the ability to handle multiple license types, software suites, entitlements, upgrade and downgrade of licenses, management of unallocated software licenses, software counters for reconciliation and software discovery models for normalization.