Solutions | By Role | Business Users

ServiceNow offers business users software as a service (SaaS) that can help automate business processes across human resources, facilities, sales and customer care. Ask your IT department how you can get your hands on ServiceNow to help reshape the way you do business.

At ServiceNow we use our cloud service to manage our entire business. As business automation needs arise, we simply build the technology on the ServiceNow Platform as a Service. In the last several years, we have built sales force automation, human resources management and facilities management applications. In the early days of ServiceNow, our customers requested access to the business applications and we gladly replied - definitely! In fact, all ServiceNow business applications are included in the ServiceNow subscription with the exception of Discovery and Runbook Automation, which are separately licensed based on managed servers.

Our website is powered by ServiceNow

Do you like our website? The ServiceNow Content Management System (CMS) is used to design, organize and display all of our website content. Our website uses various ServiceNow applications including the knowledge base, incident management, reporting, and social IT. It also serves as our testing environment for product development and our automated upgrade process. We automatically apply the latest build of our software to our website and to all our internal management systems every night. This is IT 3.0 confidence.