CIOs tell us that they simply do not have the right data to make decisions – either they do not trust the data or it simply does not exist. For the CIO, data is everything. It should be easy to collect, easy to report and easy to use. We believe accurate data presented in a dashboard format helps you make swift decisions.
ServiceNow IT management cloud service creates a single system of record for all IT processes. You can manage the four primary pillars of IT together: strategy, design, transition and operations. This gives you immediate access to information to drive decisions and track the performance of your team. You can view how well services are performing against business commitments. You can quickly understand what your team is working on. And you can measure IT costs - all from a single dashboard.
Making the hybrid data center more effective
Today's infrastructure is a mixture of physical, virtual and cloud resources. ServiceNow gives you the flexibility to manage all of them together. Being born in the cloud, ServiceNow treats everything as a cloud resource. This empowers you to offer flexible IT services that are supported by multiple delivery models. ServiceNow makes the hybrid data center work for you and your organization.
Open communication with the business
In IT 3.0, the relationship between the business and IT is beyond alignment. The two are now inseparable. As a result, IT must be more transparent. And IT must make business engagement a top priority.
ServiceNow makes your IT operations more transparent. Using ServiceNow Service Portfolio Management, you can convey the value of IT in business terms. Introducing ServiceNow Social IT Chat and Live can help IT engage more closely with your business peers.
ServiceNow can help you leap ahead to IT 3.0. Just ask our customers.