ServiceNow is changing the way people work. By placing a
service‑oriented lens on the activities, tasks and processes that make
up day‑to‑day work life, we help the modern enterprise operate faster
and be more scalable than ever before. As the enterprise cloud
company, ServiceNow provides a service model that defines, structures
and automates the flow of work, removing email and spreadsheets from
the process to streamline the delivery of services.
And nearly everything can be delivered ‘as a service’ in ServiceNow.
A system where people, across the enterprise, engage to get work done.
To rapidly create new services, deliver the services at record pace,
and more importantly – manage the services.
Service management is a discipline for the entire enterprise. With
roots in IT, the ServiceNow service management solutions address all
the service domains of modern enterprises including human resources,
facilities, and finance. IT started it for themselves, then went on to
prove it is possible to apply service management to use cases outside
of IT. And by doing so, successfully deliver a modern service experience.