CIOs Change Company Culture and Improve Productivity

ServiceNow Panel at CIO 100 Event Features Three CIOs Doing Just That

SANTA CLARA, Calif. – Aug. 10, 2015 – ServiceNow® (NYSE: NOW), the enterprise cloud company, will host a panel of CIOs who will discuss how they have shifted the culture in their companies to drive new levels of workplace productivity and innovation at this year’s CIO 100 Symposium & Awards event on Tuesday, Aug. 11.

A recent survey revealed that employees spend nearly two days a week on non‑strategic administrative activities. In an organization with 5,000 employees, these unnecessary tasks and inefficient processes consume up to 4 million hours per year – that’s the equivalent of 2,000 full‑time employees. Few companies can afford that in today’s data‑driven digital economy. Collectively across the United States, companies are spending $575 billion a year on this productivity drain. That’s the equivalent of 3.3% of the US gross domestic product.

The panel of three CIOs, moderated by Chris Pope, senior director of strategy at ServiceNow, will explore ways organizations are changing how they work. Attendees will learn how these CIOs have led changes in culture, process and technology in their companies to improve the employee service experience. The panelists will share specifics on how they identified opportunities for change and the steps they took to improve productivity.

The panelists include:

“Driving new levels of productivity requires a culture shift led by the CIO,” said Pope. “As change agents, CIOs can streamline and automate their company’s internal business services to get back the wasted time from undue administrative work. Service management is the new enterprise discipline to address the corporate productivity drain.”

More information on the ServiceNow CIO panel:

  • What: Panel onHow To Foster New Levels of Innovation and Productivity”
  • Who: CIOs from Oak Ridge National Laboratory, KAR Auction Services and ServiceNow
  • When: Tuesday, Aug. 11, 11:05 am to 11:35 am MT
  • Where: Broadmoor Hall F, Broadmoor Hotel, Colorado Springs, Colo.
  • Follow the Discussion on Twitter: @ServiceNow and @CIOEvents #CIO100

Now in its 28th year, the CIO 100 Symposium & Awards is the industry's most prestigious leadership event bringing together more than 300 CIOs and senior IT executives including this year's CIO 100 award winners and the newest members of the CIO Hall of Fame. The event provides fresh insights and ideas on the future of the digital enterprise, mobility strategies, predictive analytics and business transformation.

Additional resources on these topics include:

About ServiceNow

ServiceNow is changing the way people work. With a service‑orientation toward the activities, tasks and processes that make up day‑to‑day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights‑out, light‑speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit


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