San Diego, CA. March 19, 2008 ‑ Service‑now.com, the pioneer in
On Demand Enterprise IT Service Management software solutions, today
announced that Juniper Networks, Inc., the leader in high‑performance
networking, has joined more than 150 organizations that have chosen
Service‑now.com as their strategic service management platform. This
is a true software as a service (SaaS) success story – a global
deployment supporting an IT organization in full production in 90
days. "Juniper had struggled with a legacy solution that never
met our expectations as to functionality, integration and performance.
We looked to Service‑now.com to provide a more robust solution,"
said Ruth Weatherall, Project Manager, Juniper Networks.
The Juniper Networks implementation started with incident management
and service catalog and is fully integrated with Juniper's current
legacy investments. "We were thrilled to be presented with the
opportunity to work with Juniper Networks and their implementation
team on this project," said Rob Luddy, Service‑now.com Vice
President, Sales, "There was a lot of focus on implementing a
very feature rich incident and service request management solution
with a service catalog front end in a very short period of time.
Juniper took a very agile and light weight approach to implementing
the solution which enabled both parties to put this system into
production in 90 days."
Service‑now.com is the most innovative IT management solution
available in the market. Delivered On Demand and licensed through
subscription, Service‑now.com combines ITIL version 3 recommendations
with Web 2.0 technology to offer a solution that is thoroughly modern
in delivery, price and value. From customizing on the fly to
eliminating costly maintenance, Service‑now.com makes IT's job easier,
more realistic and cost effective.
Enterprises, such as Juniper Networks, have transformed their IT
department and discovered there is a better way:
Modern, Web 2.0
Always on the current version
Unrivaled extensibility, flexibility, and agility
Proven scalability for massive, global deployments
Easy integration to virtually any 3rd party system or data
Unrivaled On Demand implementation flexibility, hosted or on
Low entry cost and no maintenance extortion
Secure, complete and modular
Dig into the product that has changed the game – a live instance
awaits you. http://www.service‑now.com/what‑we‑do/demo/
About Service‑now.com ‑ Service‑now.com is the pioneer of On Demand
IT Service Management solutions. The integrated suite of ITIL enabled
applications is flexible, auto‑upgradeable and simple to use.
Service‑now.com enables customers to pass upgrade and infrastructure
management responsibilities to Service‑now.com while conserving
capital through a subscription‑based license. Service‑now.com was
founded by Fred Luddy, former Peregrine Systems and Remedy CTO of
thirteen years. The company is based in Solana Beach, California and
has more than 150 global customers in production. Additional
information on Service‑now.com can be found at http://www.service‑now.com.