SAN DIEGO ‑ May 11, 2011 ‑ ServiceNow, the creator of cloud
services for enterprise IT
management, today announced the Knowledge11 User Conference portal
is built on ServiceNow Social IT and cloud services. Knowledge11, the
world's fastest‑growing IT user conference, is providing a social
network to allow attendees to connect and collaborate with
approximately 1000 other conference attendees.
The Knowledge11 portal allows users to network through either
Twitter (using the conference hash tag #know11) or the ServiceNow Knowledge Live stream.
In addition, ServiceNow SaaS instances used by attendees in labs and
workshops will be hosted on Amazon EC2 and will be provisioned and
managed by ServiceNow via the Knowledge11 portal. The portal leverages
several technologies from the ServiceNow platform including runbook
automation, a content management system, survey management and many others.
The development of a conference portal built on the ServiceNow
platform is representative of a move toward IT 3.0 concepts, processes
and technology. The IT professionals attending Knowledge11 are
defining IT transformation through a people‑centric approach to IT
that leverages social IT and cloud
services. On day one of the conference, First American,
HealthPartners and UBS will participate in a customer keynote panel
discussion to discuss transformative principles bringing people,
process and technology together to improve business operations.
Knowledge11, which remains the only cloud event focused exclusively
on the use of cloud services by enterprise IT for the business, will
feature keynote sessions from Fred Luddy, ServiceNow founder and chief
product officer, as well as customer keynotes from Intel, Perrigo and
CERN. Each will demonstrate IT 3.0 in the real world.
This year at Knowledge11 ServiceNow will launch its new System
Administrator Certification Program. The program is designed for
customers who have attended the ServiceNow System Administration class
and have at least two months of hands‑on experience with ServiceNow.
Knowledge11 provides a forum for forward‑thinking IT professionals
to share. The conference provides unique networking and learning
opportunities for attendees and includes more than 70 keynotes,
breakout sessions and hands‑on labs highlighting the most relevant IT
topics including social IT, cloud management, service
cost management, ITIL processes, knowledge management, business
service management and many others. A majority of Knowledge11 sessions
will be delivered by ServiceNow customers and IT practitioners.
Knowledge11 sponsors include Fruition Partners, Infosys, Maryville
Technologies, Nashco, Navigis, Apptio, ManageIQ, CompuCom, PureShare,
TGA, Agios3, Bomgar, Consulting‑Portal, Pink Elephant, Techport
Thirteen, and Triad Technology Partners.
To accommodate the substantial growth of the conference, ServiceNow
will host Knowledge11 at Paradise Point, an island in Mission Bay
north of San Diego. For more detailed information, please visit the
Knowledge11 website or listen to a recording of the Knowledge11
ServiceNow was created to break all the old rules of enterprise IT
management software. Born in the cloud, ServiceNow makes IT immediate,
social and intuitive. From the beginning, the company set out to give
IT people powerfully simple cloud
services that just work. Today, the world's most recognizable and
innovative companies rely on SaaS from ServiceNow to transform IT to
achieve IT 3.0. Founded in 2004, ServiceNow was recently named by Inc.
500 as one of the fastest‑growing companies in the world and is the
undisputed market share leader in SaaS for
IT. For more information, please visit http://www.service‑now.com or http://blog.service‑now.com.