SAN DIEGO – April 20, 2009 ‑ Service‑now.com,
the pioneer of modern SaaS for IT service management, today announced
it has been named a winner of the THINKstrategies Best of SaaS
Showplace (BoSS) Award. A full description of the Service‑now.com
winning BoSS Award submission can be found at http://www.saas‑showplace.com/awardSummary.php?key=352.
"IT organizations are increasingly adopting and experiencing
the management benefits of SaaS," said Jeffrey M. Kaplan, SaaS
Showplace founder and THINKstrategies managing director. "Today's
SaaS solutions help IT more easily and economically deliver IT service
management. Service‑now.com's IT service automation solution is a
clear example of the powerful capabilities of today's leading SaaS
alternatives to traditional on‑premise IT management applications."
Service‑now.com combines Information Technology Infrastructure
Library (ITIL) v3 process support, modern SaaS delivery,
and Web 2.0 functionality to provide a flexible, intuitive and
self‑managing application. Service‑now.com was founded about four
years ago by Fred
Luddy, former CTO of Peregrine Systems and Remedy, has more than
250 enterprise customers worldwide, and exceeded $20 million in
recurring revenue as of the beginning of 2009.
"Before the advent of modern SaaS, the technology available to
the enterprise IT service management market had been stagnant for
decades at the expense of efficient IT service," said Matt
French, Service‑now.com director of marketing. "Service‑now.com
is providing the first viable alternative to a crumbling traditional
software model. The adoption of IT service management process best
practices supported by a modern SaaS application helps IT
organizations provide more efficient and effective service at a time
when it is needed most."
THINKstrategies is the leading strategic consulting company focused
on the business implications of the on‑demand services market.
The BoSS Awards program was announced in January 2009 as the latest
initiative by THINKstrategies to highlight SaaS and cloud computing
companies which are producing tangible business benefits for end user organizations.
Service‑now.com enterprise IT service management software combines
ITIL v3 process support, software‑as‑a‑service
(SaaS) delivery, and Web 2.0 functionality to provide a flexible,
intuitive and self‑managing application. Service‑now.com was founded
Luddy, former CTO of Peregrine Systems and Remedy. The company is
based in Solana Beach, Calif. and has more than 250 enterprise
customers worldwide. For more information, please visit http://www.service‑now.com/.