Reports Record FY 2008 Growth

Service‑ FY 2008 Facts (year end June 30, 2008)

  • Revenue grew 389 percent.
  • Cash flow positive.
  • Eighty five new customers selected Service‑ in FY 2008, including Juniper Networks, Progress Energy, and Orrick.
  • The majority of new Service‑ customers in FY 2008 are former customers of BMC Remedy and HP ServiceCenter and Service Desk.
  • Now more than 25,000 IT professionals and 1.6 million end users leverage Service‑ in 29 countries around the world.
  • Eighty four Service‑ employees today, compared to 41 at the end of FY 2007 and 17 at the end of FY 2006.
  • Opened offices in New York and London.

Fred Luddy, Service‑ CEO, said, "The success of Service‑ is directly attributed to the commitment of our employees to do the right thing for our customers. We are more than just software. Service‑ is a long‑overdue sea change in IT service and asset management. Our priority is to create an unparalleled Service‑ experience, where customer requirements trump all else and software helps, not hinders, the adoption of high quality IT service."

About Service‑

Service‑ is the pioneer of on‑demand IT service management software. Service‑ integrates ITIL v3 processes, software‑as‑a‑service delivery, and Web 2.0 functionality to deliver a flexible, simple and self‑managing application. Service‑ was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy. The company is based in Solana Beach, Calif. and has more than 190 global customers. For more information, please visit http://www.service‑

Please contact Rhett Glauser to arrange an interview or for additional information about Service‑ Follow Service‑ on for on‑going industry news, coverage and reaction.