Service-now.com Reports Record FY 2008 Growth

Service‑now.com FY 2008 Facts (year end June 30, 2008)

  • Revenue grew 389 percent.
  • Cash flow positive.
  • Eighty five new customers selected Service‑now.com in FY 2008, including Juniper Networks, Progress Energy, and Orrick.
  • The majority of new Service‑now.com customers in FY 2008 are former customers of BMC Remedy and HP ServiceCenter and Service Desk.
  • Now more than 25,000 IT professionals and 1.6 million end users leverage Service‑now.com in 29 countries around the world.
  • Eighty four Service‑now.com employees today, compared to 41 at the end of FY 2007 and 17 at the end of FY 2006.
  • Opened offices in New York and London.

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Fred Luddy, Service‑now.com CEO, said, "The success of Service‑now.com is directly attributed to the commitment of our employees to do the right thing for our customers. We are more than just software. Service‑now.com is a long‑overdue sea change in IT service and asset management. Our priority is to create an unparalleled Service‑now.com experience, where customer requirements trump all else and software helps, not hinders, the adoption of high quality IT service."

About Service‑now.com

Service‑now.com is the pioneer of on‑demand IT service management software. Service‑now.com integrates ITIL v3 processes, software‑as‑a‑service delivery, and Web 2.0 functionality to deliver a flexible, simple and self‑managing application. Service‑now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy. The company is based in Solana Beach, Calif. and has more than 190 global customers. For more information, please visit http://www.service‑now.com.

Please contact Rhett Glauser to arrange an interview or for additional information about Service‑now.com. Follow Service‑now.com on http://twitter.com/rglauser for on‑going industry news, coverage and reaction.