LONDON – Nov. 18, 2010 ‑‑ Service‑now.com, the creator of
modern software‑as‑a‑service (SaaS) for IT
service management, today announced it won Business IT
Innovation of the Year at the prestigious UK IT
Industry Awards 2010. The annual black tie awards event is
organised by the British Computer Society (BCS) in association with
The UK IT Industry Awards are the benchmark for excellence
throughout the computer industry and recognise the contributions
of individuals, projects, organisations and technologies that have
advanced information technology during the past 12 months.
Service‑now.com is commended for its commitment to a powerfully
simple approach to enterprise IT management. In addition,
Service‑now.com received high marks for agile development of its IT
service management (ITSM)
platform in the cloud and its focus on helping customers be more
innovative and provide better, highly available IT services to the
business. The judges were also impressed by the compelling business
model and strong growth of Service‑now.com.
Chris Gomersall, Service‑now.com VP of EMEA sales, said, "We've
created a fanatical customer base by providing a platform to help
transform IT. As businesses require more IT flexibility,
Service‑now.com is delivering the elasticity and power of the cloud to
our rapidly growing customer base of enterprise IT organisations. They
are also using Service‑now.com to collaborate on the Web, deliver
better and more efficient IT service, virtualise everything, and
promote social IT support."
Service‑now.com introduces modern efficiency to IT process
orchestration, service portfolio and service
catalog, project and portfolio management, incident and problem
management, change and configuration management, social IT support, IT
cost management, and line of business applications for
facilities, HR and sales force management.
David Clarke, chief executive officer of BCS, The Chartered
Institute for IT, said, "This has been another exceptional year
for the Awards, with winners drawn from a wide range of industries,
once again highlighting that IT is truly embedded in our society and
brings tremendous benefits to all aspects of life from industry,
healthcare through to entertainment and security. We offer our
congratulations to all those who took part and in particular, the
medalists and winners. To qualify as a finalist is terrific; to win is
an absolutely fantastic achievement in these highly contested Awards."
Robin Booth, publishing director of Computing, added, "On
behalf of Computing, I would like to congratulate the winners and
medalists on their achievements. The UK IT Industry Awards are
rigorously judged and as a result truly celebrate innovation and best
practice in IT today."
The Service‑now.com enterprise IT service management platform
combines ITIL process support and SaaS delivery
to provide a flexible, intuitive and self‑managing, application in the
cloud. Founded in 2004, Service‑now.com uses a new business model and
modern technologies to transform IT. According to the 2010 Inc. 500
list, Service‑now.com is the fastest‑growing IT management software
company. For more information, please visit http://www.service‑now.com or http://blog.service‑now.com.