ServiceNow Achieves Highest Level of Cloud Security Certification in Singapore

ServiceNow is Awarded the Multi‑Tier Cloud Security Standard Level 3

SINGAPORE – 19 September 2016 – ServiceNow, the enterprise cloud company, today announced that the company has passed the highest security requirement for cloud service providers that wish to provide public cloud services for the Singapore government, financial institution and healthcare sectors that operate in the country.  This certification will enable ServiceNow to expand its business in Singapore and also opens the ability to specifically participate in public cloud services bulk tenders for government procurement of public cloud services.

The Singapore Multi‑Tier Cloud Security Standard (MTCS SS 584) Level‑3 certification is the first cloud security standard that covers multiple tiers of cloud security and has been designed for Cloud Service Providers (CSPs). It has been developed by the IDA under the Information Technology Standards Committee to help drive cloud adoption across industries in Singapore by providing clarity around the security service levels of CSPs whilst increasing the level of accountability and transparency.

Data confidentiality and integrity is a foremost priority for CSPs. In July, the Monetary Authority of Singapore released new cloud services guidelines to encourage and drive the growth of cloud adoption in Singapore. ServiceNow contributed to the guidelines during the consultation phase and continues to champion the best standard and practices within the cloud services industry.

“Being awarded the MTCS Level 3 certification demonstrates our continued commitment to security, reliability and availability of our customer data, putting us in a strong position to expand our business in Singapore and Asia,” said Jimmy Fitzgerald, vice president of sales, Asia Pacific, ServiceNow. “Organisations use cloud technology that they can trust and with the MTCS certification, ServiceNow is in an even stronger position to be the provider of choice.” 

About ServiceNow

ServiceNow is changing the way people work. With a service‑orientation toward the activities, tasks and processes that make up day‑to‑day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights‑out, light‑speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit