ServiceNow Appoints Microsoft Veteran Arne Josefsberg as Chief Technology Officer

SAN DIEGO — Oct. 3, 2011 — ServiceNow, the creators of SaaS for IT, today announced that Arne Josefsberg has joined the company as chief technology officer, and will lead continued improvements to the ServiceNow platform and drive expansion of the company's cloud strategy. Arne will report directly to Chief Executive Officer Frank Slootman.

Arne joins ServiceNow after more than 25 years with Microsoft where he most recently served as general manager of Windows Azure Infrastructure. His previous strategic leadership roles, coupled with proven experience in architecting and building large‑scale cloud deployments, will help ServiceNow accelerate its already explosive growth rate by delivering the industry's most scalable, resilient, and flexible IT platform.

"Our customers are global brands that trust ServiceNow to help them automate their enterprise IT operations," said Frank Slootman, ServiceNow CEO. "Arne's experience in building platforms to support services with millions of users will be of great benefit as we extend our offering to help companies better manage their IT services in the cloud."

"I am excited to be joining ServiceNow as the company prepares for its next stage of tremendous growth," said Arne Josefsberg, CTO at ServiceNow. "I see many parallels with this company and in services I helped build that experienced hyper growth. ServiceNow is uniquely positioned to help companies transform the way they manage their business and I look forward to evolving our platform to always exceed customer expectations."

ServiceNow is the fastest‑growing, market‑share leading cloud service for IT. The company recently announced recurring revenue increased more than 100 percent from June 30, 2010 to June 30, 2011, marking the sixth consecutive year ServiceNow recurring revenue has at least doubled year over year.

About ServiceNow

ServiceNow was created to break all the old rules of enterprise IT management software. Born in the cloud, ServiceNow makes IT immediate, social and intuitive. From the beginning, the company set out to give IT people powerfully simple cloud services that just work. Today, the world's most recognizable and innovative companies rely on SaaS from ServiceNow to transform IT. Founded in 2004, ServiceNow was recently named by Inc. 500 as one of the fastest‑growing companies in the world and is the undisputed market share leader in SaaS for IT. For more information, please visit http://www.service‑ or http://blog.service‑