LAS VEGAS, Knowledge13 – May 14, 2013 – ServiceNow (NYSE: NOW),
the enterprise IT cloud company, today announced enhanced mobile
capabilities that provide IT with the ability to view and interact
with their work anytime, anywhere. The new mobile features require no
additional configuration, customization and implementation changes.
for iPad just works.
Touch‑optimized, ServiceNow for iPad makes IT and business
applications mobile to improve accessibility, accelerate IT
responsiveness and provide a better service experience across the
enterprise. Key features include:
Real‑time access to the single system of record for IT. Allows
executives and administrators alike to stay connected to the
business and access reports and analytics in real‑time.
Full support for all application functionality. Fully integrated
to include access to all ServiceNow applications, social
collaboration via Live Feed, interactive dashboards as well as
custom applications built on the Service platform.
Unique, mobile‑only features. The new "card" view
provides an intuitive way to review and interact with work,
quickly access recently used documents, view a favorites list of
frequently used applications and attach pictures from the iPad
camera to any record.
No configuration or customization required. Written in HTML5,
ServiceNow for iPad provides a familiar interface for all
end‑users and requires no re‑work for administrators.
Optimized iPad performance and navigation. Intuitive interface
based on how tablet users work with minimal clicks, typing or
No additional cost or servers required. ServiceNow for iPad works
via the same cloud service that ServiceNow customers already
FMC Corporation, one of the world's leading specialty chemical
companies, has been a customer of ServiceNow for the past four years.
"The biggest feedback we get from our users is that desktops and
laptops are slow and iPads are fast. The ability to access ServiceNow
from an iPad will allow us to do more," said Ian McFarlane,
application integration specialist, FMC Corporation. "For
example, our desktop support group can now create an incident or a
change request right at the user's desk. As an administrator,
ServiceNow for iPad will allow me to attend conferences like
Knowledge13, leave my laptop at home and not worry about losing touch
with the business. I can continue to work on the iPad; it's more
accessible, easier and much faster to use."
"ServiceNow for iPad is a key innovation in enabling our
customers to execute on their enterprise mobility strategy," said
Fred Luddy, founder and chief product officer, ServiceNow. "As
mobile devices continue to proliferate in the enterprise, they will
become the primary device for users. ServiceNow will increasingly add
new features and functionality to further help our customers improve
service delivery and transform enterprise IT."
This week at Knowledge13, the largest gathering of IT professionals
using cloud services for enterprise IT service automation, ServiceNow
is offering sessions, labs and demos dedicated to mobility. ServiceNow
for iPad will also be featured during Fred Luddy's general session
keynote on Wednesday, May 15, 2013 and will be demonstrated in the
ServiceNow booth #1217 during ExpoNow.
Price and Availability
ServiceNow for iPad is generally available today and is provided at
no additional cost to current ServiceNow customers. For more
information about ServiceNow for iPad, please go to http://www.servicenow.com/platform.do.
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ServiceNow is the enterprise IT cloud company. We focus on
transforming enterprise IT by automating and standardizing business
processes and consolidating IT across the global enterprise.
Organizations deploy our service to create a single system of record
for enterprise IT, lower operational costs and enhance efficiency.
Additionally, our customers use our extensible platform to build
custom applications for automating activities unique to their business
requirements. For more information, visit www.servicenow.com.
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