SAN DIEGO ‑‑ Nov. 26, 2012 – ServiceNow (NYSE: NOW), a leading
provider of cloud‑based services to automate enterprise IT operations,
today announced it has been recognized as the "Best Overall
Offering" in the Enterprise Management Associates (EMA) Next
Generation IT Management (NGITM) solutions Radar report. The firm also
recognized ServiceNow as a Value Leader based on the combination of
functionality, price point and vendor strength.
According to the report, "ServiceNow is the clear pioneer in
Next Generation IT Management. Their leadership has paved the way for
a true market in unified IT management tools. Their combination of
functionality, enterprise class support, vendor strength and
value‑oriented pricing continues to lead the marketplace. ServiceNow
is broadly attractive across the market, and a good fit for firms of
any size wanting an optimal combination of value, features and vendor
strength supported by a unified IT management platform."
The NGITM Radar report is based on a comprehensive survey with more
than 600 data points verified by product demonstrations and customer
interviews. EMA evaluated each product along five dimensions:
functionality, architecture and integration, deployment and
administration, cost and vendor strength.
"ServiceNow was developed from the ground up to enable IT
organizations to partner with the business by modernizing IT
operations through automation of workflows and removing redundancies
and complexities," said Matt Schvimmer, vice president of product
management, ServiceNow. "EMA's recognition of ServiceNow as the
Best Overall Offering for Next Generation IT Management solutions
confirms our leadership in the market as well as our commitment to the
transformation of IT in the enterprise."
To obtain a copy of ServiceNow's profile in the NGITM Radar report,
please visit http://bit.ly/EMANGITM.
ServiceNow is a leading provider of cloud‑based services that
automates enterprise IT operations. We focus on transforming
enterprise IT by automating and standardizing business processes and
consolidating IT across the global enterprise. Organizations deploy
our service to create a single system of record for enterprise IT,
lower operational costs and enhance efficiency. Additionally, our
customers use our extensible platform to build custom applications for
automating activities unique to their business requirements. For more
information, visit www.servicenow.com.
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