SAN DIEGO ‑ May 18, 2011 ‑ ServiceNow, the creator of cloud
services for enterprise IT
management, today announced it has named Javier Rodriguez, Sephora
senior IT service manager, as the first ServiceNow IT Hero of the
Month. ServiceNow launched its IT Hero of the Month program to more
than 1000 people at its Knowledge11 user conference. The ServiceNow IT
Hero of the Month program will recognize the people who transform IT.
Javier went above and beyond to help several non‑IT Sephora business
units streamline and automate their processes using ITIL process
expertise and flexible cloud
services from ServiceNow. His efforts helped Sephora realize more
efficient business operations, critical to success in the retail industry.
Javier applied his expertise to business operations in the Sephora
HR, finance and Web development organizations. Now the business turns
to Sephora IT to save resources and run a more efficient business.
founded in France in 1969 and acquired in 1997 by Paris‑based LVMH
Moet Hennessy Louis Vuitton. Sephora is known for its unique open‑sell
retail concept, as well as its unparalleled combination of more than
200 classic and emerging brands across a broad range of product.
Today, Sephora has more than 280 stores in the U.S. and Canada as well
as the world's top beauty website, Sephora.com, and more than 1,000
stores within 24 countries in Europe and 60 locations in China. In
addition, there are more than 230 Sephora inside JCPenney locations.
Nominate IT heroes by visiting www.servicenow.com
and clicking "Share your story. "ServiceNow will announce a
new winner every month. Winners receive one complimentary registration
to a Knowledge User Conference.
The ServiceNow modern approach to ITSM
is drastically different from legacy alternatives. To learn more, a
live, no‑registration‑required instance of ServiceNow is always
available at http://demo.servicenow.com.
ServiceNow was created to break all the old rules of enterprise IT
management software. Born in the cloud, ServiceNow makes IT immediate,
social and intuitive. From the beginning, the company set out to give
IT people powerfully simple cloud
services that just work. Today, the world's most recognizable and
innovative companies rely on SaaS from ServiceNow to transform IT to
achieve IT 3.0. Founded in 2004, ServiceNow was recently named by Inc.
500 as one of the fastest‑growing companies in the world and is the
undisputed market share leader in SaaS for
IT. For more information, please visit http://www.service‑now.com or http://blog.service‑now.com.