Service‑now.com, the creator of software‑as‑a‑service (SaaS) for IT
service management (ITSM), today announced Sky IQ, part of the
BSkyB group, will share details of how it is transforming IT service
delivery to provide a best‑in‑class IT service management programme
for its business. Join a webinar featuring Sky IQ to hear show they
achieved a 360‑degree view of IT using Service‑now.com SaaS for IT.
Sky IQ provides world‑class consumer / media insight solutions and
real‑time advertising / customer management capabilities to a select
number of FTSE 100 companies. BSkyB is seen as a leader in UK
broadcasting and boasts more than 10 million subscribers.
Who: Sean Harley, Sky IQ technology operation director
What: Sky IQ will share its story of IT transformation using
ITIL and SaaS
When: The free webinar will take place on
Feb. 16, 2011 from 12:00 ‑ 13:00 pm GMT
register for the webinar, please visit: http://www.brighttalk.com/webcast/25455
The webinar will provide attendees an overview of how
Service‑now.com is helping Sky IQ provide better IT service built on
ITIL process and automated using SaaS from Service‑now.com. Sky IQ
will share how it addressed SaaS security and integration, how it
dealt with budgetary restrictions, how it shifted personnel and
resources to best use cloud
for IT, and key lessons learned.
"We are delighted to have Sky IQ share its success with other
IT organizations looking to transform IT through modern IT service
management," said Chris Gomersall, Service‑now.com VP of EMEA
sales. "The webinar will provide attendees a view into Sky IQ's
journey with SaaS for IT, from initial executive buy in to rapid
implementation and success."
The Service‑now.com enterprise IT service management platform
combines ITIL process support and SaaS delivery to provide a flexible,
intuitive and self‑managing application in the cloud. Founded in 2004,
Service‑now.com is built on a customer‑centric business model and
agile application services to help transform IT. According to the 2010
Inc. 500 list, Service‑now.com is the fastest‑growing
IT management software company. For more information, please visit http://www.service‑now.com/ or http://blog.service‑now.com.