The ServiceNow Customer Success team guides you throughout your relationship with ServiceNow to maximize your return on investment. This ensures that your implementations are more successful and provides the experienced support to help you create innovative solutions that drive business value.
By connecting you directly with ServiceNow expertise, resources and best practices, we can deliver a superior customer experience that accelerates product adoption while reducing implementation and deployment risks and total cost of ownership.
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The Customer Success Team partners with you to understand your business challenges to help you maximize the ongoing value of your ServiceNow investment.
Program Pulse Checks
The ServiceNow Program Pulse Check helps you determine where to deploy your resources to mitigate risks across each of the domains of Strategy, Governance, People, Process and Technology, ensuring program success.
Delivery Assurance provides a level of confidence to stakeholders, regardless of who leads the implementation, that their deployment is built according to ServiceNow standards, ensuring a lower total cost of ownership.