Becton, Dickinson and Company (BD) is a major medical technology company. Their shared services organization is dedicated to providing simple, consumer‑like experiences for their customers and streamlined workflows for employees worldwide. In 2015, BD acquired CareFusion, a global medical technology corporation dedicated to reducing medication errors and preventing care‑associated infections. CareFusion already relied on ServiceNow as a single system of record and management for IT and the business. They replaced PlanView and leveraged the ServiceNow PPM application to integrate and automate time and staffing financials to the month end process.