In the aftermath of a large acquisition, Flex found itself with two main IT systems and many individual tools at over 200 sites worldwide. The provider of electronics manufacturing services chose ServiceNow to consolidate and automate IT service delivery with orchestration, asset management, and content management. Their IT now has a single system of record for service delivery, automated active directory, single sign‑on and virtual machine provisioning, and a robust self service portal ‑ all of which help eliminate costs and drive innovation.