Forest City Enterprises

Forest City is a national real estate company with $10.7 billion in total assets. Their IT struggled with an unstable and problematic legacy system. ServiceNow automated the company's employee onboarding, replaced two disparate systems for project management, and created a CRM‑like application ‑ giving IT better interaction visibility. By adding Asset Management and introducing the procurement team to its new catalog and request fulfillment system, IT is delivering the innovations needed to fuel business growth.