Moody's Corporation

Moody's Corporation provides credit ratings, research, tools, and analysis of financial markets. Prior to ServiceNow, Moody's lacked workflow automation and faced disjointed business processes. With the help of partner, Innovise, Moody's implemented ServiceNow to regain control and improve employee efficiency. The platform enabled end‑to‑end self‑service and reduced the use of legacy applications, shared drives, and excel spreadsheets.