Despite the economic downturn freezing or cutting budgets and yielding a slow recovery, businesses are regaining strength and global IT spending is expected to increase in the coming years. But even with an economic upturn on the horizon and more importance placed on IT, we arent out of the woods yet. The role of the CIO is more important than ever as financial turmoil continues to alter the world's economy, making it difficult to put your organization in a position to achieve success. The business goals have changed and CIOs are now tasked with trying to find emerging opportunities to drive value throughout the enterprise.
We're in a historic transition - one marked by challenges, but filled with possibility. Preparing for the upturn and making the right decisions in times of change can better position your enterprise to succeed. Accordingly, the theme of this year's summit is CIOs in Transition - The Shift from Cost-Saver to Value Provider.
The CIO Atlanta Summit is a unique opportunity for the citys greatest IT thinkers to collaborate on current industry challenges and trends. The event will include representatives from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. Attending CIOs and IT executives engage in peer-on-peer networking, while discussing the issues currently affecting CIOs from a variety of industries.
As an IT leader in Atlanta, now is the time to produce real business value for your organization. We at CDM Media know that in order for you to take time out of the office, it must be time well spent. The CIO Atlanta Summit agenda offers a balanced schedule of focused educational sessions, one-on-one meetings and networking opportunities that will maximize your time and efforts, providing you with ideas and strategies truly capable of changing business practices.
8 Essential Characteristics of the Enterprise IT Cloud
“Cloud” is a convoluted term, especially as it relates to enterprise IT. Most cloud-based services were not built to withstand the rigors of IT. They are used to process a relatively low transaction volume and support department-level, less critical workloads, like sales force automation.
IT is not a typical department. It is an enterprise-shared service that is critical to the minute-to-minute functioning of the entire organization. And as IT increases reliance on the cloud to deliver IT services, enterprise IT requirements for the cloud change dramatically.
Join Arne Josefsberg, ServiceNow Chief Technology Officer, as he defines eight essential characteristics of the enterprise IT cloud. In this informative webinar you will learn:
Why IT requirements for the cloud are unique
The difference between a departmental cloud and an enterprise-grade cloud
What it means to be built for enterprise IT
Why global IT organizations trust the enterprise IT cloud as their platform for managing and delivering IT services
A Refreshing Approach to Project Portfolio Management
Effective management of IT projects, project portfolios, resources and accurate forecasting of resource needs are constant challenges amongst any organization. ServiceNow Project Portfolio Management (PPM) combined with ServiceNow Resource Management delivers a versatile, scalable approach to managing costs and resources to meet quality standards.
Join Informa PMO Director Damon Bell and ServiceNow Product Manager Ryan Manning to discuss:
How to improve visibility into projects with personalized dashboards for executives, Gantt charts, automated notifications and milestone tracking, and on-demand and scheduled reports
Keeping project teams informed with comprehensive oversight of project resource requests, allocations and availabilities, enabling better resource analysis and forecasting
Helping the business better understand the entire IT project portfolio for more informed investment decision making
Gaining insight into both operational and strategic project work in one single system of record
Be a BAADaaS - Deploy "Business Automation and Application Development as a Service"
Every size and type of business relies upon at least one critical custom application for competitive success. Unfortunately, many of these apps are currently based on out-of-date, inflexible technologies that have inefficient and outmoded processes. Fortunately, a growing numbers of ServiceNow customer Creators are leveraging the power and flexibility of the ServiceNow Service Automation Platform to improve and automate business processes to create and deploy modern, efficient and easy-to-use custom applications.
Attend this webinar and hear Creators from Lennox and University of San Francisco reveal how ServiceNow can help your enterprise to succeed with consistent, consolidated, cloud-based business automation and application development as a service (BAADaaS)!
In this webinar you will:
Be inspired by ServiceNow customer Creators and learn how to successfully automate and improve your business processes
Learn about the ease of creating custom applications with ServiceNow
Hear from ServiceNow experts on how to implement business automation and application development as a service
Building a Business Case for Service Management & Automation
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. shares research, real world stories and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives. During the webinar you will learn how to:
Enterprise IT often faces challenges around consolidation, responsiveness and innovation as it seeks to transform IT and ultimately transform the enterprise.
The Calgary release offers exciting new products and features to accelerate IT responsiveness and innovation and drive enterprise visibility and standardization.
During our webinar, learn about release highlights in the areas of custom applications, cloud automation, mobile and data certification, as well as new functionality in many other areas, across the ServiceNow platform and application suite.
Changing the Perception of IT - What Your Customers Won't Tell You
Why do so many IT organizations have the unfortunate reputation of being "The department of No”?
Most internal IT organizations are focused on protecting and growing the business. The people who work in IT – and IT service management professionals in particular – are usually passionate, intelligent, skilled, rational, and driven by the desire to do a great job. So why do business colleagues see the IT organization as unhelpful, out of touch and (most damning of all) as overhead?
We argue that to get closer to the customers of IT services, we have to abandon long-entrenched and rational models of IT thinking and doing and replace them with customer-centric constructs that focus on the three core concepts of value, experience, and context.
In this webinar you will learn:
Some of the common issues internal customers have with IT.
Where the changing IT and business landscapes demand an evolution if not a revolution in IT thinking.
How to start the journey that transforms IT from the department of no to the department of now.
Are IT budgets discussed more often than IT’s contribution to the business? IT delivers more value to the business than most executives know. And it’s up to IT leaders to communicate how IT is enabling their peers to achieve their goals. But how do you shift the conversation from cost reduction to business value?
Register for this webinar to hear how a panel of esteemed CIOs and IT executives measure, produce, and communicate IT value. During this webinar CIO Craig Wishart of Service Stream, CIO Carl Eberling of Encore Capital Group, and Sr. VP of IT Kevin Broadway of MetroPCS share how marketing IT value has increased the strategic relevance of IT and helped enable business to perform at peak levels.
At the conclusion of the webinar, you will see a demonstration of ServiceNow, including the dashboards CIOs rely on to manage and communicate IT value to the business.
Concept to Deployment - Custom Apps in About 10 Hours
ServiceNow customers have been a long-standing source of inspiration for ServiceNow, and other customers, creating innovative applications on the ServiceNow platform to address unique business needs.
The ServiceNow CreateNow Hackathon, held at our recent Knowledge13 conference, was designed to do demonstrate the flexibility of ServiceNow combined with the creativity of our customers. We removed business constraints and allowed the ServiceNow citizen developers the opportunity to create "anything" they wanted on the Service Automation Platform
Join us for a virtual glimpse into what transpired at the CreateNow Hackathon. Hear about and see some of the amazing applications that were created during the hackathon – including a virtual casino, a restaurant booking application and a crowd-sourced idea exchange – each created from the ground up in less than eleven hours!
We'll even be joined by a couple of the CreateNow customer participants - Adam Mason and Robert Fedoruk will share their experiences and provide insight into what they took away from the event.
ServiceNow is a Silver Plus sponsor at Gartner Data Center Conference 2014 in Las Vegas, Nevada.
This event focuses on today’s most important I&O topics, trends and technologies. Gartner’s agenda provides in-depth coverage of mobile, cloud, storage and other IT forces that are making new demands on the data center, as well as expert advice that will help position I&O as a key contributor to business strategy and competitive advantage.
One-day regional conferences that deliver transparent access to the leading minds in IT. Summits offer the rare opportunity to spend a day exchanging insights with peers, gain exposure to advanced practices and create new personal partnerships.
Weltweit verbessern ServiceNow-Kunden ihre IT durch die Automatisierung und Verwaltung von IT Service Relationships. Sie nutzen unseren Service, um für die IT ein zentrales "System of Record" zu erstellen, manuelle Aufgaben sowie standardisierte Verfahren zu automatisieren und alte Systeme zu konsolidieren. Sie verwandeln ihre IT in eine Abteilung des "NOW".
Ist auch Ihre IT bereit für eine Veränderung?
Devoteam und ServiceNow laden Sie herzlich ein, die kostenlose ExperienceNow-Veranstaltung am 26. November in Köln zu besuchen. Tauschen Sie sich mit unseren deutschen Kunden sowie technischen Teams aus und lernen Sie, wie Deutsche Post DHL ServiceNow nutzt. Lassen Sie dieses Event zu Ihrem "Beginning of Now" werden - melden Sie sich an!
Der LSZ CIO-Kongress ist die herausragendste IT-Veranstaltung in Österreich und kommt dem unmittelbaren Informations- und Erfahrungsaustausch von CIOs untereinander sowie CIOs mit Anbietern entgegen. Die insgesamt mehr als 450 Teilnehmer sind aufgefordert, ihr Fachwissen in den Arbeitsgruppen sowie Diskussionen - nach Open Space-Prinzip - einzubringen. Open Space beinhaltet, dass jeder Teilnehmer einen persönlichen Beitrag zum gesamten Ablauf leisten kann; z.B. kann jeder Beteiligte Themen für die Arbeitskreise vorschlagen, als Themenmoderator agieren, während des Kongresses die Arbeitskreise frei wählen, diese mehrfach wechseln bzw. sich dort einbringen, wo es für ihn sinnvoll erscheint. Letztlich geht es um den Austausch von Know-how.
14. itSMF Jahreskongress: Die IT(SM) Fabrik - Service Providing für das Business von morgen
Der Jahreskongress ist die Plattform für die deutschsprachige ITSM-Community, um sich mit den aktuellen Herausforderungen des IT- Managements auseinander zu setzen. Er bietet das deutschlandweit größte Forum, um sich in der ITSM-Community auszutauschen. In über 50 Fachvorträgen, Keynotes und Roundtable Diskussionen werden wir die 8 Bausteine für die ITSM Fabrik diskutieren: Digitalisierung von Prozessen, Automatisierung, Performance, Effizienz, Lifecycle Management, Innovations-Management, Stabilität und Best Practice Prozesse.
Vor diesem Hintergrund werden auf dem 14. itSMF Jahreskongress neue organisatorische, prozessuale und technische Entwicklungen diskutiert, die das IT Service Management noch besser als Werkzeug für die Verbindung zwischen Business und IT gestalten lassen. In den Vorträgen werden wir entweder verstärkt Praxisvorträge anbieten oder aber Innovationen, z.B. über Hochschullehrer neue Ansätze aus der Forschung.