Join John Maher for this live session on stages and workflows.
Stages provide ServiceNow users a way to track the high-level progress and status of a process. In the session John will cover stages and how to use them effectively in the ServiceNow platform. Topics will include setup of stages on tables, configuration of stages for use with workflow-based records and best-practices for stages in processes.
John Maher is a Staff Software Developer in the Workflow group of the ServiceNow Platform Development department. John has been with ServiceNow for over three years and has expertise spanning the full stack of the platform from UI down to Persistence. His primary focus is in Workflow systems development. John has over 25 years of computer software development experience prior to joining ServiceNow.
WATCH LIVE: Thursday, May 21, 2015 | 10:00 AM (PDT) | 1:00PM (EDT)
ServiceNow is a Sponsor at this year’s Gartner PPM & IT Governance Summit In Grapevine, TX. Gartner PPM & IT Governance Summit 2015 is the premier gathering of program and portfolio management leaders, where analysts present the latest best practices to help attendees deliver IT projects that support business objectives.
Get Inspired! Meet the Winners of the ServiceNow 2015 Innovation of the Year and Hackathon
Join our upcoming webinar to learn how ServiceNow customers are creating cutting-edge applications as we showcase of our Innovation of the Year and CreateNow Hackathon winners. Each year at the ServiceNow Knowledge event, we showcase innovation via two competitions - the Innovation of the Year and the CreateNow Hackathon. The Innovation of the Year is a prestigious award presented to a customer who has created an innovative, business–impacting solution on the ServiceNow platform. The CreateNow Hackathon is a competition limited to just eight hours of app creation at the Knowledge conference, where participants have free-reign to build anything at all with ServiceNow. The winners of both these awards are then chosen by the ServiceNow community.
The winner of the 2015 Innovation of the Year is the National Cancer Institute. Together with their partner SRA, they created an application to provide their IT staff with the right information at the right time - to allow them to more efficiently service their customers. The customer winner of the CreateNow Hackathon built an emergency response application, and the partner winner of the hackathon built a tool to rapidly generate CMS pages.
Despite the economic downturn freezing or cutting budgets and yielding a slow recovery, businesses are regaining strength and global IT spending is expected to increase in the coming years. But even with an economic upturn on the horizon and more importance placed on IT, we arent out of the woods yet. The role of the CIO is more important than ever as financial turmoil continues to alter the world's economy, making it difficult to put your organization in a position to achieve success. The business goals have changed and CIOs are now tasked with trying to find emerging opportunities to drive value throughout the enterprise.
We're in a historic transition - one marked by challenges, but filled with possibility. Preparing for the upturn and making the right decisions in times of change can better position your enterprise to succeed. Accordingly, the theme of this year's summit is CIOs in Transition - The Shift from Cost-Saver to Value Provider.
The CIO Atlanta Summit is a unique opportunity for the citys greatest IT thinkers to collaborate on current industry challenges and trends. The event will include representatives from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. Attending CIOs and IT executives engage in peer-on-peer networking, while discussing the issues currently affecting CIOs from a variety of industries.
As an IT leader in Atlanta, now is the time to produce real business value for your organization. We at CDM Media know that in order for you to take time out of the office, it must be time well spent. The CIO Atlanta Summit agenda offers a balanced schedule of focused educational sessions, one-on-one meetings and networking opportunities that will maximize your time and efforts, providing you with ideas and strategies truly capable of changing business practices.
ServiceNow is sponsoring Gartner Symposium/ITxpo 2015. According to Gartner, this event has some of the hottest topics in IT and business, industry defining mastermind keynotes, hundreds of solution providers, and gives attendees the opportunity to network with more than 6,000 peers.
Knowledge15® is the can’t miss event to get the best learning and networking opportunities for service management professionals like you.
During this webinar recording we will cover the key highlights of Knowledge15 including:
Two-day pre-conference training courses across 12 topics at up to 60% off the normal price
More than 200 breakout sessions across four tracks (Business, Configure, Administer, Develop) with 85% presented by ServiceNow customers
Over 100 intensive hands-on labs ranging from basic reporting to advanced scripting
ServiceNow® Executive keynotes on how Enterprises can Manage, Enable and Operate Everything as a Service
Special Interest Group events where you can exchange best practices and share ideas with attendees in similar roles or industries
~170 sponsors and exhibitors showcasing their products and services built around ServiceNow solutions
ServiceNow CreatorCon offering a series of advanced project-based workshops and certification opportunities specifically designed for developers
There's no better opportunity to expand your ServiceNow expertise and network with ~9,000 of your peers than at Knowledge15 – The largest gathering of service management professionals using enterprise cloud services to change the way people work.
8 Essential Characteristics of the Enterprise IT Cloud
“Cloud” is a convoluted term, especially as it relates to enterprise IT. Most cloud-based services were not built to withstand the rigors of IT. They are used to process a relatively low transaction volume and support department-level, less critical workloads, like sales force automation.
IT is not a typical department. It is an enterprise-shared service that is critical to the minute-to-minute functioning of the entire organization. And as IT increases reliance on the cloud to deliver IT services, enterprise IT requirements for the cloud change dramatically.
Join Arne Josefsberg, ServiceNow Chief Technology Officer, as he defines eight essential characteristics of the enterprise IT cloud. In this informative webinar you will learn:
Why IT requirements for the cloud are unique
The difference between a departmental cloud and an enterprise-grade cloud
What it means to be built for enterprise IT
Why global IT organizations trust the enterprise IT cloud as their platform for managing and delivering IT services
A Refreshing Approach to Project Portfolio Management
Effective management of IT projects, project portfolios, resources and accurate forecasting of resource needs are constant challenges amongst any organization. ServiceNow Project Portfolio Management (PPM) combined with ServiceNow Resource Management delivers a versatile, scalable approach to managing costs and resources to meet quality standards.
Join Informa PMO Director Damon Bell and ServiceNow Product Manager Ryan Manning to discuss:
How to improve visibility into projects with personalized dashboards for executives, Gantt charts, automated notifications and milestone tracking, and on-demand and scheduled reports
Keeping project teams informed with comprehensive oversight of project resource requests, allocations and availabilities, enabling better resource analysis and forecasting
Helping the business better understand the entire IT project portfolio for more informed investment decision making
Gaining insight into both operational and strategic project work in one single system of record
Be a BAADaaS - Deploy "Business Automation and Application Development as a Service"
Every size and type of business relies upon at least one critical custom application for competitive success. Unfortunately, many of these apps are currently based on out-of-date, inflexible technologies that have inefficient and outmoded processes. Fortunately, a growing numbers of ServiceNow customer Creators are leveraging the power and flexibility of the ServiceNow Service Automation Platform to improve and automate business processes to create and deploy modern, efficient and easy-to-use custom applications.
Attend this webinar and hear Creators from Lennox and University of San Francisco reveal how ServiceNow can help your enterprise to succeed with consistent, consolidated, cloud-based business automation and application development as a service (BAADaaS)!
In this webinar you will:
Be inspired by ServiceNow customer Creators and learn how to successfully automate and improve your business processes
Learn about the ease of creating custom applications with ServiceNow
Hear from ServiceNow experts on how to implement business automation and application development as a service
Building a Business Case for Service Management & Automation
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. shares research, real world stories and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives. During the webinar you will learn how to:
Join Jesse Schulman for this live session on building activities with Fuji's new activity designer.
In this session, you'll learn how to build a new reusable Powershell based activity with the new Activity Designer that was introduced in Fuji. You'll also learn how to consume the output of that activity in a workflow using the new databus which was also introduced in Fuji.
Jesse Schulman is currently the Lead Developer for the Orchestration team. He has had many responsibilities in his 5+ years with ServiceNow, including building of internal cloning/provisioning/HA orchestrations, deploying Discovery across all ServiceNow datacenters, and working with many customers to help them implement Orchestration, Discovery, and custom applications.
Watch Live: Tuesday, May 5, 2015 | 10:00 AM (PDT) | 1:00PM (EDT)
Live from Knowledge15! Join Chuck Tomasi and Kreg Steppe for TechNow Episode 20. This special show highlights new features in the Fuji release for building custom applications, what scoping is and what it means to you as you create awesome new solutions. Meet us in the Expo Hall in the Community HangNow Area on Wednesday April 22 at 2:00PM or watch live here or on YouTube.
Chuck Tomasi is a Sr. Services Enablement Program Manager for ServiceNow. He has been working with the platform as a customer and Technical Consultant since 2008.
Kreg Steppe is an Automation Consultant for ServiceNow and is based in Rock Hill, South Carolina.