Solutions | By Role | IT Finance Team

Do you think IT should be measured on profit and loss? The best IT thinkers do. In IT 3.0, IT contributes as a service provider to the business, where detailed cost analysis and margins matter.

You probably budget and track spending at the General Ledger level. The General Ledger is a lot like the IT Infrastructure Library. It offers the big picture but leaves out the detail. To fill in the gap between the General Ledger and service delivery costs, you probably had to get educated at an MBA level in Microsoft Excel. ServiceNow offers a simpler, automated alternative to spreadsheet cost accounting.

Automate IT financial management

With ServiceNow IT Cost Management, you can spend less time chasing down and compiling expenses and more time on analysis. ServiceNow automatically builds cost models using the CMDB service model and assigns expenses to IT services and projects as they occur. The system tracks when IT services are used, so allocating costs to the business is simple.

Influence business strategy

Our goal is to help you become more influential in setting business strategy. Using ServiceNow IT Cost Management with Service Portfolio Management, you can price IT services accurately, demonstrate what IT really costs, and accurately set the foundation to develop business priorities. Just ask our customers.