Make IT a Catalyst for Business Growth

 Provide Sourcing Agility

Service Integration and Management

Supplier Performance Transparency

Quickly gain visibility into supplier performance to drive better service quality without costly integration

  • eBook 7 Key Success Factors for SIAM Transformation
  • Case Study Omnicare Successfully Outsources IT Service Management and Operations 
ServiceNow Accelerate Speed

Operating Model Transformation

Provide fast, flexible service delivery through better sourcing decisions and an adaptable operating model

  • Blog Experiencing the Service Revolution, from a SIAM perspective
  • eBook Service Integration – Should You Do It Yourself or Outsource?
  • Case Study Powering Global Multi-Sourcing
  • Article The five-minute CIO: Martin Fleming, Bank of Ireland



Rapidly scale your services supply chain up or down to address business changes

  • Video SIAM Provides Sourcing Transparency and Agility

Explore Further with These Resources

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Building a Service Integration and Management (SIAM) Solution

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How to Improve Service Delivery Performance with SIAM

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How Service Integration and Management (SIAM) is Changing the Customer and Supplier Landscape

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See for yourself how ServiceNow can transform your ITSM