Best Practices 
IT Service Management



Discover how ServiceNow has helped hundreds of enterprises transform their IT service management (ITSM) practices. ServiceNow offers powerful software as a service that is built on the IT infrastructure library (ITIL) from the ground up to help you deliver immediate results:

  • Consolidation – Create a single system of record that replaces redundant systems and eliminates the dependency on regional installations of client server software.
  • Self-Service – Give employees an online storefront experience when interacting with IT. Benefit from a structured support process to drive higher levels of efficiency and customer satisfaction.
  • Automation – Replace manual and time-consuming tasks with automation. Create a repeatable and consistent automation workflow.

Download your ServiceNow information kit today and take the IT transformation e-tour, get informative content and read real-world success stories.

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