A rock star service desk keeps a company humming along. But when they miss a beat, productivity comes to a screeching halt.
Create a service desk that’s built to impress with Five Key Initiatives to Wow Your Workforce with Your Service Desk. This September 2015 Forrester Research report by authors Elinor Klavens and Eveline Oehrlich features five powerful initiatives to help your service desk shine at every “moment of truth”—those critical occasions when they interact directly with your workforce.
Discover how to strengthen their link in the workforce enablement chain by: