A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.
Watch this webinar where you will learn:
Our special guest Standard Life, a leading savings and investment company, brings this story to life by sharing real‑world experiences from their configuration management journey.