North American automotive component maker, Yazaki, is growing rapidly. With dozens of people joining the company every day, employee onboarding and ongoing service management are critical responsibilities for Yazaki’s IT team. But the company’s existing manual processes were inefficient, creating quality and consistency issues and degrading the end user experience.
By deploying automated processes, Yazaki’s IT team has enhanced service quality and responsiveness for all employees. At the same time, they have significantly reduced service management efforts, enabling their valuable IT resources to focus on other strategic initiatives.
Join Kris Wenzel, Manager, IT Department, in this On‑Demand webinar to learn how they were able to leverage automation to: