How Can ITOM Bolster Your ITSM Experience

IT has become the backbone of today’s modern organization — and IT Service Management (ITSM) has allowed organizations to streamline services and make employees more productive. But what is the next step for organizations?

Forward‑thinking companies are now integrating IT Operations Management (ITOM) with their ITSM to bolster the service experience and adding Performance Analytics (PA) to provide executive‑level visibility into service availability.

View this on‑demand webinar to learn how integrations between IT operations and the service desk can:

  • Decrease the time to resolve incidents and service outages
  • Increase internal customers’ satisfaction with IT
  • Monitor the improvement in service availability

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