Managing the performance of multiple suppliers isn’t easy, especially if each has a unique sourcing agreement. Lack of visibility to metrics, issue tracking and subpar reporting across the ecosystem impacts performance as a whole—and not in a good way.
But this doesn’t have to happen. With a Service Integration and Management (SIAM) framework, you can redefine the way you work with your suppliers to drive the quality of service up, while bringing costs down.
Watch our On Demand webinar for ways to improve supplier performance, including a firsthand success story from guest presenter Ernst & Young. From simplifying supplier management to providing more visibility and control, you’ll learn: