ServiceNow Express: Help Users Help Themselves with IT Self-Service

Who says submitting a request or reporting an issue has to take forever? Done right, an IT self‑service portal enables users to request IT services, log issues, search a knowledge base and track progress in seconds without picking up the phone or sending a single email. Turn service requests into a one‑stop shopping experience before they become “fires” for your mid‑market organization.

Watch this On‑Demand Express webinar to discover:

  • How to enable a consumer‑like experience across IT and throughout your business
  • Ways to improve service quality with automation
  • Tips for how to share information through a centralized knowledge base

Register Now!

 


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