• Sales Partner

    gold
  • Services Partner

    gold
  • Technology Partner

    Registered
  • Training Partner

    Authorized

About Accenture

Accenture is a leading global professional services company providing a broad range of services and solutions. Accenture service management solutions for ServiceNow help you achieve the business outcomes that are most relevant to organizations today.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Service Mapping

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 297
Certified Implementation Specialist: 108
Certified Application Developer: 22

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.3 out of 10 from 102 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS, APJ, EMEA
Resale Countries: US ‑ United States, GB ‑ United Kingdom, CA ‑ Canada, FR ‑ France, IT ‑ Italy, JP – Japan, AU ‑ Australia, NZ ‑ New Zealand, NL ‑ The Netherlands

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS, APJ, EMEA
Countries: All Countries, US ‑ United States, GB ‑ United Kingdom, CA ‑ Canada, FR ‑ France, IT ‑ Italy, JP – Japan, AU ‑ Australia, NZ ‑ New Zealand, NL ‑ The Netherlands

For more information, check out the Accenture website or contact ServiceNow.Sales@Accenture.com