• Sales Partner

    Silver
  • Services Partner

    Bronze
  • Technology Partner

    Registered
  • Training Partner

    Authorized

About Cask, LLC

Cask is a business and technology consulting firm specializing in delivering enterprise results and business transformation through customer collaboration, process improvement, organizational change, and implementation of the ServiceNow platform.  We have been recognized by industry analysts and some of ServiceNow’s highest profile customers  Our experts have vast experience solving customers’ toughest business issues across the commercial, public sector, and higher education sectors.

PRODUCT IMPLEMENTATION EXPERTISE:

HR Service Management, Service Mapping, Security Operations

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 14

Certified Implementation Specialist: 4

Certified Application Developer: 1

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.3 out of 10 from 13 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS
Countries: All Countries, US ‑ United States

For more information, check out the Cask website.