Headquartered in Kirkland, WA and delivering services across the US,
Covestic has been delivering IT operations and service management
services and solutions since 2001. Covestic employs over 250
senior‑level consultants averaging more than 15 years of professional
consulting, IT operations, and customer service operations experience.
We have over 15 years of hands‑on, practical service management
experience, documented methodology and templates, and a track record
of successful implementations with referenceable customers. We perform
baseline assessments, design program roadmaps, and implement
ServiceNow solutions. We are experts in ServiceNow, as well as in the
key business processes ServiceNow enables us to include: ITSM, ITOM,
GRC, PPM, and customer service management. As a partner vested in the
ongoing success of our customers, we also provide a subscription‑based
maintenance, support, and development service, Developer‑on‑Demand.