• Sales Partner

    gold
  • Services Partner

    gold
  • Training Partner

    Authorized

About Computer Science Corporation (CSC)

The alliance between CSC and ServiceNow, the enterprise cloud company, makes ServiceNow’s transformative technology a foundational element in CSC’s portfolio of service management and service desk solutions. CSC’s acquisition of Fruition Partners, one of the industry’s largest ServiceNow service management consulting firms, creates powerful service integration and management offerings for clients with unique and complex needs.

Fruition Partners is the global ServiceNow practice for CSC and includes the acquired firms Aspediens and UXC Keystone. The resulting next‑generation service management solutions offer real ‘Everything as a Service’ capabilities, ensuring clients experience cost and performance benefits quickly and easily. Backed by hundreds of experienced ServiceNow experts, Fruition Partners delivers best practice implementation services, strategic guidance, and innovative platform solutions. Together with CSC’s cross‑vertical expertise and broader offerings, including Cybersecurity and Big Data, Fruition Partners is able to help organizations attain success throughout the entire Service Transformation process. The complement of which is CSC's ServiceNow MSP services that uniquely integrate with customer‑controlled ServiceNow instances to create a market‑exclusive combination of service effectiveness and broad ServiceNow platform support. To learn about the CSC ServiceNow services and solutions go to fruitionpartners.com.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Project Portfolio Suite, Orchestration, HR Service Management, Security Operations

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 215
Certified Implementation Specialist: 119
Certified Application Developer: 49

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.7 out of 10 from 175 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS, APJ, EMEA
Resale Countries: US ‑ United States, GB ‑ United Kingdom, AE ‑ United Arab Emirates, AR ‑ Argentina, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, FR ‑ France, HK ‑ Hong Kong, HU ‑ Hungary, IE ‑ Ireland, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PL ‑ Poland, PT ‑ Portugal, RO ‑ Romania, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS, APJ, EMEA
Countries: All Countries, US ‑ United States, GB ‑ United Kingdom, AE ‑ United Arab Emirates, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, FR ‑ France, HK ‑ Hong Kong, HU ‑ Hungary, IE ‑ Ireland, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PL ‑ Poland, PT ‑ Portugal, RO ‑ Romania, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa

For more information, check out the Computer Sciences Corporation (CSC) website or contact info@fruitionpartners.com.