• Sales Partner

    Silver
  • Services Partner

    Bronze
  • Training Partner

    Authorized

About DEVOTEAM

Present in 20 countries and with over 100 certified ServiceNow experts among 3,600 professionals working at the forefront of digital systems, Devoteam delivers innovative cloud‑based solutions that power the service‑oriented enterprise. We make digital transformation happen.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 57

Certified Implementation Specialist: 25

Certified Application Developer: 2

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.9 out of 10 from 44 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: EMEA
Resale Countries: GB ‑ United Kingdom, BE ‑ Belgium, CH ‑ Switzerland, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, ES ‑ Spain, FR ‑ France, IT ‑ Italy, LU ‑ Luxembourg, MA ‑ Morocco, NO ‑ Norway, PL ‑ Poland, RU ‑ Russia, SE ‑ Sweden

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: GB ‑ United Kingdom, BE ‑ Belgium, CH ‑ Switzerland, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, ES ‑ Spain, FR ‑ France, IT ‑ Italy, LU ‑ Luxembourg, MA ‑ Morocco, NO ‑ Norway, PL ‑ Poland, RU ‑ Russia, SE ‑ Sweden

For more information, check out the Devoteam website.