• Sales Partner

    Registered
  • Services Partner

    Silver
  • Technology Partner

    Bronze
PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Service Portal

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 25

Certified Implementation Specialist: 15

Certified Application Developer: 6

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.7 out of 10 from 31 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: APJ
Resale Countries: AU ‑ Australia, IN ‑ India, NZ ‑ New Zealand, SG ‑ Singapore

ServiceNow Business Territory (Non‑Resale)
Region: Global, APJ
Countries: All Countries, AU ‑ Australia, IN ‑ India, NZ ‑ New Zealand, SG ‑ Singapore

For more information, check out the Enable Professional Services website.