• Sales Partner

    gold
  • Services Partner

    Gold
  • Technology Partner

    Bronze
  • Training Partner

    Authorized

About Evergreen Systems, Inc.

With over 4,000 ITSM projects in 19 years, Evergreen brings the technical and consulting skills across the ServiceNow platform that ensure your success.

Our unique, customer‑centric ITSM approach creates a rich, "Amazon‑like" self‑service experience for your employees powered by our Employee Self‑Service Catalog and Portal application—a popular app in the ServiceNow Store.

Beyond ITSM, our expertise includes asset and configuration management, demand and project portfolio management, application discovery and mapping, portal and catalog management and combines beautiful self‑service with automation and shared services, including HR, facilities, legal, and procurement. 

The biggest challenge ServiceNow customers face is meeting the demand for services. Traditional consulting is expensive, and internal staff can be underskilled—with nowhere to turn when they get stuck or need expert advice.

Evergreen Evolve solves this problem with flexible expertise on demand, delivered by our global team of senior, implementation‑certified ServiceNow experts. We don't hire juniors. We hire the best, pay them well, and keep overhead razor thin.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Project Portfolio Management

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 30

Certified Implementation Specialist: 20

Certified Application Developer: 3

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.1 out of 10 from 34 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS
Countries: All Countries, US ‑ United States

For more information, check out the Evergreen Systems, Inc. website or contact info@evergreensys.com.