• Sales Partner

    gold
  • Services Partner

    gold
  • Training Partner

    Authorized

About Computer Sciences Corporation

The alliance between CSC and ServiceNow, the enterprise cloud company, makes ServiceNow’s transformative technology a foundational element in CSC’s portfolio of service management and service desk solutions. CSC’s acquisition of Fruition Partners, one of the industry’s largest ServiceNow service management consulting firms, creates powerful service integration and management offerings for clients with unique and complex needs. The resulting next‑generation IT management solutions offer real IT as a Service capabilities, a single source of truth, reduced transition times, and tight integration with CSC offerings.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Project Portfolio Management, Orchestration, HR Service Management, Security Operations

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 173
Certified Implementation Specialist: 108
Certified Application Developer: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.7 out of 10 from 205 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS, APJ, EMEA
Resale Countries: US ‑ United States, GB ‑ United Kingdom, AE ‑ United Arab Emirates, AR ‑ Argentina, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, FR ‑ France, HK ‑ Hong Kong, HU ‑ Hungary, IE ‑ Ireland, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PL ‑ Poland, PT ‑ Portugal, RO ‑ Romania, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS, APJ, EMEA
Countries: All Countries, US ‑ United States, GB ‑ United Kingdom, AE ‑ United Arab Emirates, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, FR ‑ France, HK ‑ Hong Kong, HU ‑ Hungary, IE ‑ Ireland, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PL ‑ Poland, PT ‑ Portugal, RO ‑ Romania, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa

For more information, check out the Computer Sciences Corporation website or contact info@csc.com.