• Sales Partner

    registered
  • Services Partner

    bronze
  • Technology Partner

    bronze

About Jade Global Inc.

Jade Global is an advisory, consulting services, business solutions, and IT outsourcing company that services clients across multiple technology platforms. Headquartered in San Jose, California with offices in the US, UK, and India, Jade has more than 600 employees worldwide. Jade Global is a services partner specializing in implementing the ServiceNow suite of solutions. Jade is also an approved ServiceNow Express implementation partner. Jade provides a full spectrum of advisory, implementation, integration, and support services to help new and existing ServiceNow clients use the platform and maximize their investments. Whether it’s rapid ServiceNow ITSM deployments or complex multiple‑phase implementations, Jade Global has a history of delivering successful ServiceNow projects. Jade's experience includes asset management, customer service management, facilities and HR management, project portfolio, GRC, Discovery, and ServiceWatch implementations.

PRODUCT IMPLEMENTATION EXPERTISE:

Discovery

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 16
Certified Implementation Specialist: 3

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.4 out of 10 from 7 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS
Countries: All Countries, US ‑ United States

For more information, check out the Jade Global Inc. website or contact rajesh.mudili@jadeglobal.com.