• Sales Partner

    Registered
  • Services Partner

    Bronze

About Kloves Inc.

ServiceNow has been one of the most sought‑out implementation partners since Kloves’ founding. Focusing solely on ServiceNow, Kloves’ technical expertise is highly rated and finely tuned, increasing the value added to our implementations. Kloves operates mainly in the United States, with remarkable projects throughout the Bay Area, Texas, Arizona, and Colorado and has custom implementation projects overseas in both Europe and Australia.

Since 2011, Kloves has been working closely as a partner with ServiceNow. We participate in ServiceNow corporate events and know the company as a part of our team. We share our knowledge and our strategies to help streamline the implementation cycle, and we are completely transparent so we can develop successful partnerships with our customers. We can confidently guarantee our customers that Kloves is going to deliver a well‑coordinated delivery and will have a reliable presence for the entire duration of the project.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 11

Certified Implementation Specialist: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.9 out of 10 from 17 Responses CSAT icon

X

What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

PRODUCT AUTHORIZATIONS:

Express

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Kloves Inc. website or contact arora@klovesinc.com.