• Sales Partner

    Bronze
  • Services Partner

    Gold
  • Technology Partner

    Registered
  • Training Partner

    Authorized

About TeamUltra Ltd

Trust your ServiceNow project to the UK’s oldest and most experienced ServiceNow Partner. TeamUltra has been worked with ServiceNow for 10 years. In that time, we have supported customers of all sizes, including some of the largest and most complex ServiceNow installations globally. We are vastly experienced with enterprise scale deployments too, with a reputation for delivering on time and within budget.

Our range of solutions, built using the experienced gained from 500+ projects and implementations help customers to maximise the benefits from their digital business transformation projects and in doing so, get the most out of ServiceNow.

What set us apart is our 100% focus on ServiceNow and our people: from consultants and architects to project managers and support staff – they are all highly skilled certified ServiceNow professionals. We work in partnership with each customer to understand their unique requirements and to ensure these are reflected in the delivered solution.

With enviable CSAT scores – amongst the top 5 globally, TeamUltra is the ideal partner for companies looking for help with ITSM, SIAM, ITOM, Customer Service Management, GRC, system updates, upgrades, managed services, consultancy, support and more.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Performance Analytics

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 34

Certified Implementation Specialist: 24

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.9 out of 10 from 52 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: EMEA
Resale Countries: GB ‑ United Kingdom

ServiceNow Business Territory (Non‑Resale)
Region: Global, EMEA
Countries: All Countries, GB ‑ United Kingdom

For more information, check out the TeamUltra Ltd website.