• Sales Partner

    Registered
  • Services Partner

    Bronze

About Trianz Consulting

Trianz is a dynamic and fast growing firm that helps its client organizations develop and execute operational strategies to achieve business results. Leveraging the Cloud, Digital, Analytics and Security paradigms, Trianz brings the best of consulting, technology, execution models and IP to deliver consistent success to clients. Trianz has developed a reputation for excellence in execution, enabling global organizations to achieve results envisioned by their senior management.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 10
Certified Implementation Specialist: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.1 out of 10 from 5 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Trianz Consulting website or contact reach@trianz.com