• Sales Partner

    Silver
  • Services Partner

    Bronze
  • Technology Partner

    Registered
  • Training Partner

    Authorized

About Volteo LLC

Volteo is a leader in smart business transformation. We deliver simple, innovative solutions to enable companies to work smarter. We go beyond the traditional delivery model to empower partners with new tools to energize their businesses. Our services include ITOM and service management for every department in the enterprise, and IoT smart services for today's digitally connected world.

For organizations that want to implement, change, or enhance IT or service‑based processes, Volteo's solutions are easily implemented, managed, and delivered on time using our proven methodologies and technical expertise. Volteo has the most competitive rates and consistently high customer satisfaction ratings in the industry. In addition to our IT and service management expertise, Volteo offers a full suite of IoT products and services help leverage the power of connected devices.

We are headquartered in Phoenix, Arizona with offices across the US, Mexico, Costa Rica, and India.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Service Mapping

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 18

Certified Implementation Specialist: 10

Certified Application Developer: 5

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.1 out of 10 from 22 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: Global, AMS
Countries: All Countries, US ‑ United States, CR ‑ Costa Rica, MX – Mexico, AR ‑ Argentina, BR ‑ Brazil, CL ‑ Chile, CO ‑ Colombia, PE ‑ Peru

For more information, check out the Volteo LLC website or contact lisa.henry@volteo.com.