Companies today face numerous IT (ITSM) and non-IT service management challenges, including the navigation of a complex web of customized legacy solutions to help support the modern mobile enterprise.
Leading organizations understand that their service management capabilities must meet increasing levels of complexity in their service delivery models. Furthermore, the cloud is changing the way technology is delivered to the business and managed to achieve best-in-class return on investment.
KPMG teams with ServiceNow to help enterprises find and sustain value in their technology spending. We help clients cut through complexity to turn knowledge into value. Together, KPMG and ServiceNow deliver transformative service management solutions with the added benefits of a Software-as-a-Service (SaaS)-based platform. KPMG provides implementation services and process consulting for ServiceNow’s enterprise customers who are implementing the platform.
KPMG’s specialization in ITIL based process design, process and technology integration, and IT organizational changes are tailored to meet each client’s specific needs.
Mitch Kenfield - ServiceNow Knowledge 2014 - TheCUBE