• Sales Partner

    registered
  • Services Partner

    silver
  • Training

    authorized

About GuideVision

GuideVision provides world‑class ServiceNow development, administration, and training services to enterprise customers worldwide. Our on‑site and remote services also help other ServiceNow users achieve their business objectives by usingour skilled resources in Eastern European countries.

PRODUCT IMPLEMENTATION EXPERTISE:

Asset Management, ITSM

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 39

Certified Implementation Specialist: 21

Certified Application Developer: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.7 out of 10 from 24 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: EMEA
Resale Countries: CZ ‑ Czech Republic, SK ‑ Slovakia

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: CZ ‑ Czech Republic, SK ‑ Slovakia

For more information, check out the GuideVision website or contact info@guidevision.co.uk.