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Agile Development

To develop software that drives instant value, you’ve got to move fast — but traditional project management is slowing you down.

ServiceNow Agile Development accelerates development from inception to deployment, managing Scrum or waterfall development efforts and defining required tasks to help your team move forward. By sharing data across applications — Project and Portfolio Management (PPM), Development, and Operations — and aligning it with your ITIL processes, you can determine future enhancements or track issues based on actual incidents, problems, and changes. All teams get more visibility, making the development lifecycle significantly more efficient and pain‑free.

Easily Groom Your Story Backlog and Plan Sprints within the Context of Your Project

Agile Development

Easily Groom Your Story Backlog and Plan Sprints within the Context of Your Project

Benefits to Your Enterprise

Many organizations have multiple, standalone tools for tracking software development and projects. This results in a disconnect between the enhancements and fixes created by developers, their operations, processes of change, incident and problem management, and eventual deployment of software to production. Agile Development can bring all of these workflows together in a single system of record.

Accelerate Software Delivery

Increase planning accuracy with team velocity and story‑point estimations

Update and track progress using burn‑down charts and progress boards

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Manage Features and Defects

Manipulate the tasks related to a software release with the release‑planning board

Map incidents, problems and changes to software products using ServiceNow Configuration Management Database (CMDB) relational data

Control editing and viewing with roles‑based access

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Connect Development Features to Business Drivers

Report on all development projects across organization

Transition seamlessly between service management and development processes with an intuitive interface

Trace development changes back to originating request or issue

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