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Delegated Development

Here's a familiar balancing act — dealing with increasing demand from departments across your company for new applications while simultaneously juggling a major backlog. You don't have the resources within IT to meet the demand, but allowing other departments to develop their own apps would create risks for your organization.

IT is transforming from a caretaker of technology to an internal service provider tasked with enabling innovation throughout an organization. Delegated Development helps IT extend application development to other employees while maintaining control and governance over the platform, developer privileges, application resources, and data access.

Manage Non-Admin Developer Permissions

Delegated Development

Manage Non-Admin Developer Permissions

Manage Cross-Scope App Resource & Data Access

Delegated Development

Manage Cross-Scope App Resource & Data Access

Track and Enforce App Runtime Access

Delegated Development

Track and Enforce App Runtime Access

Be the At-Scale PaaS Provider to the Enterprise

Enable More Developers Without Creating More Admins

Provision developers outside of IT without having to give them admin privileges

Enable More Developers Without Creating More Admins

Manage Developer Permissions

Assign developer users to specific apps and control developer permissions within apps

Manage Developer Permissions

Protect the Platform

Prevent apps developed by users outside of IT from negatively impacting platform availability, performance, security, or other apps

Protect the Platform

Control App Resources and Deployment

Control what cross‑scope resources and data applications can access, and which applications are deployed into production

Control App Resources and Deployment

Manage Shadow IT

Prevent other departments from “going rogue” by supporting developers across the enterprise with the ServiceNow Platform

Manage Shadow IT