Finance Service Management Icon

Finance Service Management

Finance departments are responsible for providing timely and accurate financial information, protecting company assets, and ensuring compliance with applicable tax laws.

But random work requests received through email, spreadsheets, and calendars; inefficient accrual processes; and the lack of tools to consolidate knowledge and policy can inhibit the finance department from successfully fulfilling its fiduciary responsibilities.

Our Finance Service Management application enables finance department staff to efficiently fulfill submitted requests including financial reports, procurement, and payroll issues; and provides management with visibility into work requests. Dashboards show resource utilization and performance information to give managers the insight they need to make business decisions, prioritize work, and provide better service to the business.

Experience the Seamless Flow of Productivity - Make Work Life More Life Like

Everything as a Service ServiceNow is Changing the Way We Work

Experience the Seamless Flow of Productivity - Make Work Life More Life Like

Service Management Across the Enterprise

Service Management Across the Enterprise Service Management Across the Enterprise

Service Management Across the Enterprise

Real-time reporting on incoming requests by type, source and status – over time

ServiceNow Legal Management Dashboard

Real-time reporting on incoming requests by type, source and status – over time

Central location for finance requests

ServiceNow Finance Requests

Central location for finance requests

Benefits to Your Enterprise

Finance departments can improve service delivery with an online finance self‑service portal and by streamlining work with automated workflows.

They get visibility into work through comprehensive dashboards that show demand, work assignments, resources, and the status of financial work requests.

The business achieves rapid time to value through fast deployment of a cloud‑based service management application that can deliver value quickly and be configured to meet the finance department’s needs over time.

Our Finance Service Management application helps finance departments get control of demand for work and service delivery and enables them to focus resources on strategic priorities.

Faster Service

Reduce time for new vendor approvals by as much as 20% and the time to get a standard purchase order by as much as 60%

Up to 3X reduction in the number of manual touches the AP department makes to confirm purchase orders

ServiceNow Faster Service

Gain Visibility into Work

Teams can finally report on the work they do – without repetitive manual effort

Managers can look at their dashboards and instantly gain end‑to‑end visibility into work progress

ServiceNow Gain Visibility into Work

Deliver Rapid Time to Value

Start using an out‑of‑the‑box application for Finance Service Management in less than 30 days, and deliver services more quickly through automated routing, knowledge bases and self‑service

Enable rapid user adoption through a consistent and intuitive self‑service portal

Manage and automate work to gain substantial efficiencies and dramatically change response and completion times

ServiceNow Deliver Rapid Time to Value